CourseDeck

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Terms of use

Last updated . By creating a CourseDeck account you agree to these terms and to the privacy notice.

1. Who we are, and this beta

CourseDeck is run by (“we”). It lets facilitators run quizzes, polls, slides and group activities with a class. CourseDeck is currently a beta: it works, but features, limits and prices may change, and it may be paused. We will give notice of material changes, and you can always download your content (Admin, “Your account”).

2. Your account

  • You must be 18 or over, and give a real email address you control.
  • Keep your sign-in private. You are responsible for what happens under your account. Tell us at once if you think someone else has used it.
  • One person per account. Learners do not need an account: they join with a session code.

3. Your content

  • What you save in CourseDeck stays yours. You give us permission to store it, process it and show it to your learners, only so we can run the service for you.
  • You promise you have the right to use everything you add, including pictures, slides, PDFs and files. Do not upload other people’s material unless you have permission or a lawful exception applies.
  • Content is private to your account. We do not look at it unless needed to run or secure the service, to deal with a report (section 5), or because the law requires it.

4. Learners and their information

When you run a session, you decide to collect your learners’ names and answers, so you are responsible for doing that lawfully: have a proper basis, tell learners how their information is used (you can point them to our privacy notice), keep what you need and no more, and answer their requests. We process learner information on your behalf and only to run your sessions. Do not ask learners to enter sensitive personal information (for example health details). If you use CourseDeck with under-18s, you are responsible for doing so safely and lawfully.

5. What you must not do

Do not use CourseDeck to:

  • store, share or link to anything illegal, including child sexual abuse material (we report this to the authorities), terrorist content, and content that encourages violence or hatred against people because of who they are;
  • harass, threaten, bully or impersonate anyone, or expose someone’s private information;
  • infringe copyright or other rights;
  • spread malware, run scams or phishing, or try to break into CourseDeck or another account;
  • get around limits, create accounts in bulk, or overload the service;
  • host a website or files for other people (CourseDeck is for running your own training, not a file host).

6. Reports and what we may do

Anyone can report content or behaviour on CourseDeck using the report form, without an account. A person at CourseDeck reads every report. We may remove content, suspend or close an account, and tell the authorities where the law requires, with or without warning if the harm is serious. If we act against your account, we will tell you why where we can, and you can reply to to ask us to look again. We handle complaints and appeals in good faith and reply as soon as we reasonably can.

7. Plans, trial and payment

Each account has limits (for example learners per session, live sessions at once, saved items and storage). They are shown in the service and may change with notice.

Free trial. A new account has a free trial of 14 days from when you first use it. No card is needed to start it, and nothing is charged unless you choose a plan.

Paid plans. You can subscribe to a plan, billed monthly or yearly at the price shown when you choose it. Payment is taken by Stripe, and the subscription renews automatically until you cancel. You can change plan, update your card, see invoices or cancel at any time under “Manage billing”. Cancelling stops the next payment; your plan runs to the end of the period you have paid for. Unless the law gives you a right to one, we do not refund a period that has started. We may change prices for future renewals, with notice before your next payment. If a payment fails, we will tell you and your plan keeps working for a short grace period while you fix it.

If your trial or subscription ends. Your account becomes read-only. You can still sign in, look at everything you made, download it and delete your account, but you cannot save anything new or run sessions until you choose a plan. We do not delete your content because a trial or subscription ended, or because of a limit.

8. Availability and our responsibility

We work to keep CourseDeck running and your content safe, but we do not promise it will always be available or free of mistakes, and during the beta there is no service level. Keep your own copy of anything you cannot afford to lose. Nothing in these terms limits liability that cannot be limited by law (for example for death or personal injury caused by negligence, or for fraud), or your rights as a consumer where they apply. Otherwise, to the extent the law allows, our liability to you is limited to the amount you paid us in the 12 months before the problem, and we are not liable for indirect losses such as lost profits.

9. Ending your account

You can delete your account at any time (Admin, “Your account”); this removes your content, and the rest from backups within 35 days. We may suspend or close an account that breaks these terms or puts others at risk, and we may close the service, giving reasonable notice and time to download your content.

10. Changes to these terms

We may update these terms. If a change matters, we will update the date above and ask you to agree again before you continue. Using CourseDeck after an update that is not material means you accept it.

CourseDeck is run by an individual for now. If we later move it into a company that we own or control, we will tell you beforehand, and these terms (and your account, content and plan) carry on with that company. If you do not want that, you can download your content and delete your account before the change takes effect.

11. Law and contact

These terms are governed by the law of , and its courts have jurisdiction, though you may have the right to bring a claim where you live. Questions: , , .

Service terms for organisations

Last updated . These terms apply when an organisation uses CourseDeck for its own training. They go with the privacy notice and the data processing summary.

1. Who we are, and what this is

CourseDeck is run by (“we”). It is a hosted classroom tool that lets facilitators run quizzes, polls, slides and group activities with a class. “You” and “the organisation” mean the organisation that uses CourseDeck, and the people who act for it. Your organisation has its own CourseDeck deployment: its own database, file storage, sign-in and web address, kept apart from every other organisation’s.

CourseDeck is currently a beta. It works, but features may change and it may be paused for maintenance. We will give notice of material changes.

2. Your users

  • Your organisation appoints its administrators. They invite the facilitators who may sign in. You are responsible for who you invite and for what they do with CourseDeck.
  • Facilitators must be 18 or over, use an email address they control and keep their sign-in private. Tell us at once if you think someone else has used an account.
  • Learners do not need an account: they join a session with a code.

3. Evaluation period, fees and payment

Evaluation. We provide CourseDeck free of charge for an evaluation period of [12 months] from [start date], agreed with you in writing (an email is enough). Nothing is charged during that period.

After the evaluation. If you want to carry on, we will agree a single fee for the organisation with you in writing before it starts, payable monthly or annually as you choose [by invoice, or by card through Stripe]. The fee does not depend on the number of facilitators or learners unless the written agreement says it does. We will not start charging without your written agreement, and we will tell you at least [60 days] before the evaluation ends so you can decide. If you decide not to continue, you can export your content (section 4) and we will delete the deployment (section 8).

Terms of payment. Fees are stated without VAT; VAT is added where it applies. Invoices are payable within [30 days]. [Fees already paid for a period that has started are not refunded unless the law requires it.] We may change the fee for a future period by giving at least [60 days’] notice before that period starts. You may cancel at any time and it takes effect at the end of the period you have paid for.

4. Your content and your data

  • What your organisation saves in CourseDeck, and everything your learners enter, stays yours. You give us permission to store it and process it only so we can run the service for you.
  • You promise you have the right to use everything you add, including pictures, slides, PDFs and files.
  • For personal information in your deployment (facilitators’, administrators’ and learners’), your organisation decides why and how it is used, so it is the controller, and we act as its processor, handling it on your behalf under the data processing summary and our privacy notice.
  • You can export your content at any time, using the export feature in the administrator pages, or ask us to provide it.
  • We do not look at your content unless needed to run or secure the service, to deal with a report (section 6), to give you support you have asked for, or because the law requires it.

5. What you must not do

Do not use CourseDeck to:

  • store, share or link to anything illegal, including child sexual abuse material (we report this to the authorities), terrorist content, and content that encourages violence or hatred against people because of who they are;
  • harass, threaten, bully or impersonate anyone, or expose someone’s private information;
  • infringe copyright or other rights;
  • spread malware, run scams or phishing, or try to break into CourseDeck or another organisation’s deployment;
  • overload the service, or host a website or files for other people.

Some activities (for example those that look up public information about internet-connected systems, or that use AI) are for teaching and must be used lawfully and only on things you are allowed to look at. Your organisation is responsible for how its facilitators use them.

6. Reports, complaints and what we may do

If you see something that breaks these terms, or you have a complaint, write to . A person at CourseDeck reads every message. We may remove content, suspend a user, and tell the authorities where the law requires. For serious harm we may do this without warning; otherwise we will tell you first where we can. If we act, we will say why and you can ask us to look again.

7. Support and availability

We work to keep CourseDeck running and your content safe. The database keeps daily backups and can be rewound for up to 35 days. During the beta and the evaluation there is no promised uptime or response time, and we do not promise it will always be available or free of mistakes. Keep your own copy of anything you cannot afford to lose. Support is by email to [, on weekdays].

8. Ending, and what happens to your data

Either of us may end this arrangement by giving [30 days’] written notice, or immediately if the other seriously breaks these terms. When it ends we will give you a reasonable time (at least [30 days]) to export your content, then delete your organisation’s deployment, including its database, files and sign-in accounts. Deleted data can remain in backups for up to 35 days and is then gone. You can also ask us to delete your deployment at any time.

9. Our responsibility

Nothing in these terms limits liability that cannot be limited by law, for example for death or personal injury caused by negligence, or for fraud. Otherwise, to the extent the law allows, our total liability to you for anything arising from CourseDeck is limited to [the fees you paid us in the 12 months before the problem, or £[amount] if you have paid nothing], and we are not liable for indirect or consequential losses such as lost profits or lost savings.

10. Changes to these terms

We may update these terms. If a change matters, we will tell your administrators in writing and give at least [30 days’] notice before it applies. If you do not want the change, you can end the arrangement under section 8.

CourseDeck is run by an individual for now. If we later move it into a company that we own or control, we will tell you beforehand, and these terms (and your deployment, content and any agreed fee) carry on with that company. If you do not want that, you can export your content and end the arrangement before the change takes effect.

11. Law and contact

These terms are governed by the law of , and its courts have jurisdiction. Questions: , , .